Office Etiquettes

Course Description Workplace/Office Etiquette has become a need in today’s competitive business environment. Managers, colleagues, clients, stakeholders and partners seek for positive business relationships and demand for finesse, decency and decorum; attributes that drive and sustain profitable business social settings. Office Etiquettes are accepted forms of social behaviours in the workplace....

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Measuring & Monitoring Employee Performance / Satisfaction

Course Description Monitoring the activities of your employees is a simple task; however, measuring and monitoring subjective matters, including motivation, job satisfaction and performance, take a great degree of skill, innovation and expertise from human resources department. There are several methods to consider for each measurement, and in many instances trial and error may be the only road...

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Econometric Principles and Data Analysis with E-Views

Course Description The objective of the course is to equip participants with the skills for data analysis and basic econometrics with practical examples using EViews. EViews offers academic researchers, corporations, government agencies, and students access to powerful statistical, forecasting, and modeling tools through an innovative, easy-to-use object-oriented interface. Areas where EViews...

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Geo-Marketing Analytics and Reporting with Dashboards

Course Description The advanced (geo) marketing analytics programme is designed for marketing managers, database marketers, brand managers, market research analysts, sales supervisors, heads of strategy etc. on how to turn data into action by targeting the right audience with the right offer or promotion with the right message. Today, marketers require advanced insight into their customer and...

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Marketing Metrics and Sales Data Analysis

Course Description Few marketers recognize the extraordinary range of metrics now available for evaluating their strategies and tactics. This course is designed to systematically introduce today's most powerful marketing metrics to enable marketing strategists be able to effectively measure performances and make better marketing decisions. The course covers metrics on measurement of promotional...

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Market Opportunity Analysis Techniques

Course Description Given the ever-changing business environment, long-term organizational viability is tied to the successful pursuit of new market opportunities. Market opportunity analysis is “a search for product / markets in which the firm can profitably compete, that are consistent with its distinctive competencies and organizational objectives, and for which it possesses sufficient...

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Managerial Decision Modelling with Spread Sheets

Course Description Decision-making is a primary function and responsibility of management. That onerous responsibility is burdened by the fact that experience, intuition and smart guesses can no longer guarantee a successful resolution of business decision problems in today’s complex and highly competitive business environments. The use of proven techniques in decision analysis and modelling is...

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Policy/Project Impact Evaluation Techniques

Course Description Impact evaluation helps determine the achievement or otherwise of a programme / projects set objectives or test alternative strategies for achieving those results. By so doing, it strengthens evidence base decision making and strategy development. This course is therefore designed to enable participants know what to evaluate and why; how to evaluate; and how to implement an...

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Human Resource Analytics and Reporting with Dashboards

Course Description Human Resource Measurements and Workforce Analytics is designed to improve human resource decision-making skills by helping human resource professionals’ become adept at planning and interpreting their organization's "people metrics." Without measurement, it will be difficult to identify performance or the lack of it. If you are measuring the right things, in the right way, HR...

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Fraud Analytics

Course Description “Fraud detection is a topic applicable to many industries including banking and financial sectors, insurance, government agencies and law enforcement, and more.  Fraud attempts have seen a drastic increase in recent years, making fraud detection more important than ever. Despite efforts on the part of the affected institutions, hundreds of millions of dollars are lost to...

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